Our certifications
ZeMA – Center for Mechatronics and Automation Technology is currently certified in accordance with ISO 9001:2015. Our existing management system is being further developed into an integrated system that covers the areas of quality, occupational health and safety and environmental protection.
If you have any questions, suggestions or feedback on our quality management, please do not hesitate to contact us. Our team will be happy to discuss your concerns and find solutions.We look forward to hearing from you and working together to continuously improve our services.
To get in touch with our quality management team, send us an email to qm@zema.de. We will get back to you as soon as possible.
Our quality policy
We fill a gap in the scientific spectrum: there is a lack of application-oriented research and development. We are a platform for innovative developments in the region and contribute in particular to ensuring a profound education for the next generation of engineers. The promotion of knowledge and technology transfer through cooperation with industry is an integral part of our work and contributes to supporting structural change.
We are all responsible for the quality of our work. We achieve our common goals in good cooperation as motivated, committed, qualified and learning employees. This explicitly includes our valued partner institutions (Saarland University and Saarland University of Applied Sciences) as well as industrial and scientific cooperation partners.
We place our customers and cooperation partners as people at the center of our research work. The satisfaction of our customers and cooperation partners is our highest aspiration.
We have set ourselves the goal of identifying and implementing possible solutions for operational and social issues through our research work.
We strive for a long-term partnership with our customers and cooperation partners. Continuous improvements and mutual trust are the basis for this.
We remain available to our customers and cooperation partners as a competent and reliable partner even after the service has been provided.
We place the highest value on expertise, experience, and practical knowledge transfer in carrying out our research work.
We analyze errors and complaints and rectify them to the satisfaction of our customers and cooperation partners.
We strictly adhere to the legal requirements, in particular the requirements for occupational safety and environmental protection.
We accept each other in our diversity and treat each other with care and respect.